Terms Of Service Overview

Throughout the website, Tourmart is referred to as we, us, and our. You, the user, are granted access to this website by Tourmart, provided that you agree to the terms, conditions, policies, and notices stated above. This covers all of the data, resources, and services that are available on this website.

Site and Its Contents

Please be sure you are using the website for personal purposes alone. It is forbidden to distribute, exchange, alter, sell, or transmit any content that has been copied from this website for commercial, public, or business purposes, including but not limited to text, photos, audio, and video.

Ownership

Copyright laws and international conventions safeguard and protect the Content, which includes audio, images, software, text, icons, and other similar Content on this website.

Others Rights

You agree to use the bulletin boards, chat rooms, mailing lists, and other message and communication facilities that are present on this website only for the purpose of sending and receiving Content that is appropriate and related to those facilities.

Users Material

Posting or sending anything that could be construed as or encouraging behavior that would be a criminal offense, that could result in civil liability, or that otherwise violates any law is prohibited. This includes, but is not limited to, defamatory, libelous, obscene, pornographic, profane, threatening, or illegal content.

Liability for System Errors and Third-Party Actions

Tourmart acts as an intermediary in providing travel services, including but not limited to flight bookings. As such, Tourmart is not responsible for errors, omissions, or failures caused by the airline system, Global Distribution Systems (GDS), other software platforms, or our technology infrastructure, which are beyond our direct control. In the event of any such issue, including but not limited to booking errors, flight cancellations, schedule changes, or service disruptions, resolution will be governed by the policies, guidelines, and procedures of the relevant airline or service provider. To the fullest extent permitted by law, Tourmart shall not be held liable for any direct, indirect, incidental, special, or consequential damages, losses, or expenses arising from or related to such errors, omissions, or failures. By using our services, you acknowledge and agree that your recourse for such issues lies with the airline or service provider directly, and you release Tourmart from any associated liability. You further acknowledge that Tourmart is not responsible for the acts or omissions of any third-party, including but not limited to airlines, hotels, or other travel service providers.

Clarification Regarding GDS PNR Sharing Policy

This is to formally clarify that, in accordance with our company policy, we do not share GDS PNRs under any circumstances. The Airline PNR and E-ticket number already provided are fully sufficient for any airline-related verification, assistance, or support. Furthermore, there is neither a requirement nor any obligation for us to disclose the GDS PNR to our OTA partners or agents. We appreciate your understanding and cooperation in adhering to this policy.

Penalty Terms (Refund, Reissue, VOID)

All penalties related to refunds, reissues, and voids are determined as per Tour Mart Limited’s policy, which is transparently displayed during the booking process. Customers are strongly advised to review the applicable penalty details carefully before issuing a ticket. By proceeding with the booking and confirming the ticket issuance, it will be considered that the customer has acknowledged and agreed to the displayed penalty terms. Please note that penalty charges may vary based on fare type, service class, and booking conditions. Tour Mart also reserves the right to apply service or administrative fees in accordance with its operational guidelines.

Refund Policy

This Refund Policy outlines the terms and conditions under which refunds are processed for bookings made through our platform. By making a booking, users agree to the following terms: